Frequently asked questions
Everything you need to know about renting a home with Juli Living. Can't find your answer? Get in touch with our resident services team.
How do I apply for a home?
Browse the available homes, open the one you like and apply online. The whole process is handled digitally — from application to a signed contract — and usually takes just a few minutes.
What is the satisfaction guarantee?
If your new home isn't what you expected, our satisfaction guarantee lets you withdraw within the agreed period. Ask our team for the exact terms that apply to your contract.
How much deposit do I need?
The deposit is shown on each home — typically one to three months' rent. You'll find the exact amount on the home's detail page before you apply.
Are pets allowed?
Many of our homes are pet-friendly. Look for the pet-friendly label on a home, and check the house rules for any specifics.
When can I move in?
Each home shows its earliest move-in date. Homes marked “coming soon” aren't rentable yet — set up a housing agent and we'll notify you the moment one becomes available.
How do I give notice on my home?
Your notice period is part of your contract, usually a few months. Contact resident services and we'll guide you through the steps.